Archive for the ‘workplace telephone etiquette’ tag
Telephone Etiquette for the Office
By April M. Ardito
The popularity of e-mail in the workplace has certainly decreased the amount of business communication that takes place on the telephone, but good telephone etiquette is still essential. Although it is easy to be polite and professional on the telephone, the simple rules explained in this article are frequently overlooked or ignored. Read the rest of this entry »