Dealing with automobile repair problems
Dealing with automobile repair problems
Date
Auto repair shop or dealership
Attention: Owner or dealership service manager
Address
City, State, Zip Code
Re: Auto repair problem
Dear Repair shop owner or dealership service manager:
I brought my vehicle make and model in for service at your establishment on date service took place. However, the problem is still occurring.
In this paragraph, describe the trouble that prompted you to bring the care in for service and why it is still a problem. Be as specific as possible, about both the original service problem and the difficulties you continue to encounter with the auto.
If you have been a regular customer and this is the first time you’ve had a problem with a repair, point that out. Similarly, if you’ve had several unsatisfactory encounters with this shop, note that, too.
I will call you enter a day and time to discuss my repair problems and to reschedule service to correct them. I also expect that necessary work to clear up my mechanical problems will be done at no further cost to me.
I look forward to working with you to resolve this repair matter.
Sincerely,
Your signature
Your printed name
Your mailing address
your phone number
your fax number